Privacy Policy

Accurix Logistics L.L.C. is a freight coordination and supply chain advisory company based in Dubai, United Arab Emirates. We operate the website at accurixlogistics.ae and provide freight coordination, customs coordination, last-mile delivery and related logistics services.

Contact: hello@accurixlogistics.ae | +971 52 107 0002

We collect information you provide directly to us, including:

• Contact details: name, company name, email address, phone number
• Shipment information: origin, destination, cargo type, volume and any other details you share when requesting a quote
• Communication records: messages sent via our contact form, WhatsApp or email
• Website usage data: pages visited, referral source (collected anonymously via basic analytics if enabled)

We do not collect payment card details through this website. Any payment processing, if applicable, is handled through separate, secure channels.

We use the information we collect solely to:

• Respond to your enquiry and prepare freight quotes
• Coordinate your shipment and communicate updates
• Improve the quality of our service
• Comply with applicable UAE legal and regulatory requirements

We do not use your information for automated decision-making, profiling, or targeted advertising.

We do not sell, rent or trade your personal information to third parties.

We may share limited shipment information (such as cargo details and delivery addresses) with our specialist partner network, including customs brokers, carriers and last-mile providers, solely to execute your shipment. All partners are required to handle your information securely and use it only for the purpose of fulfilling your logistics requirements.

This website uses no non-essential cookies. We do not run advertising trackers, retargeting pixels, or analytics that identify you personally.

If we introduce optional analytics in the future, we will update this policy and provide a clear opt-out mechanism.

We retain your information for as long as is necessary to fulfil the purpose for which it was collected. Typically this means the duration of your engagement with us plus a reasonable period for follow-up.

You may request deletion of your personal information at any time by emailing hello@accurixlogistics.ae. We will action valid requests within 30 days.

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Withdraw consent for communications at any time

To exercise any of these rights, email hello@accurixlogistics.ae with "Privacy Request" in the subject line.

We take reasonable technical and organisational measures to protect your information from unauthorised access, loss or disclosure. Communication via WhatsApp is end-to-end encrypted. Email communication is not encrypted by default. Please avoid sending sensitive financial or personal documents via unencrypted email.

This Privacy Policy is governed by the laws of the United Arab Emirates. Any disputes relating to this policy shall be subject to the exclusive jurisdiction of the courts of the Emirate of Dubai.

We may update this policy from time to time. The latest version will always be available at accurixlogistics.ae/privacy. We will notify you of material changes by updating the date below.

Last updated: June 2026